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Exporting Your Data and ReportsThere are **several ways** to export your data from the platform. You can export *individual reports* or bulk export ***all your data*** at once.To export a single re...

Finalizing Your Integration SetupNow that you've completed the previous steps, you're ready to finalize the integration. Make sure you have the credentials you generated earlier before proceeding.A...

If you were charged twice by us, we apologise! Accidents can sometimes happen, and this one is definitely on us. At your earliest convenience, please reach out to our customer service and we will s...

Unfortunately, we no longer offer student discount for international and local students. This policy was updated on January 1 January 2026. If you have any questions, please reach out to our custom...

Membership & Sign-Up Instructions Before applying for any specific discount, you must be a registered member. Membership ensures you receive seasonal promo codes and updates directly to your inbox...

You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

Basic Branding (Look and Feel) For quick visual updates that do not require technical knowledge, use the Branding settings. You can modify the following elements: Colors: Update primary and secon...

This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...

You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...